Privacy Policy

1. Who we are

This website is operated by Foshan Ronghuilong Electrical Appliance Co., Ltd., based in Foshan, Guangdong, China. This policy explains our handling of personal information in connection with website visits, product enquiries, quotations and business communications.

2. Information we receive

When you use an enquiry or contact form, email us, or discuss a project with our team, you may provide your name, email address, telephone number, company details and the contents of your message. You may also choose to send product references, drawings, dimensions, materials, quantities, delivery destinations and supporting files.

Website hosting and security systems may also process technical information such as IP addresses, browser and device information, access times and requested pages for website operation and security. Please avoid sending sensitive personal information or confidential files that are not needed for your enquiry.

3. Why we use information

• To respond to enquiries and prepare product or project quotations.
• To clarify specifications, samples, manufacturing requirements and delivery arrangements.
• To manage an agreed business relationship and provide customer support.
• To send relevant service messages and enquiry confirmations.
• To operate, maintain and protect the website, prevent misuse and meet applicable legal obligations.

Depending on the circumstances and applicable law, processing may be necessary to respond to steps you request before entering a contract, perform an agreement, pursue legitimate business and security interests, or comply with legal requirements. Where consent is required for optional activities, those activities should rely on your consent.

4. Who may receive information

Relevant information may be handled by our personnel and service providers supporting website hosting, cloud storage, email delivery and business operations. Where necessary for a requested project, information may also be shared with production or delivery partners for that purpose, or with authorities when required by law. We do not sell personal contact information.

5. International handling

Our company operates in China and serves customers internationally. Information submitted through this website may be accessed or stored in China or in locations used by relevant service providers. Where applicable law requires safeguards for an international transfer, those requirements apply to the transfer.

6. How long information is kept

We retain enquiry and business records for as long as reasonably needed to handle your request, manage the resulting business relationship, provide support and meet applicable record-keeping obligations. The period depends on the nature of the enquiry or transaction, ongoing correspondence and any applicable legal or dispute-related requirements.

7. Cookies and browser storage

The website and its service providers may use cookies or similar browser storage for functions such as security, sessions and site preferences. Any analytics or advertising technologies, if used, should be described and managed according to the applicable configuration and consent requirements.

You can review, block or delete cookies using your browser settings. Blocking cookies needed for site operation may affect some functions.

Read our Cookie Policy for more information about cookies, browser storage and your available choices.

8. Your choices and requests

Subject to applicable law, you may be able to request access to, correction of or deletion of your personal information, object to or restrict certain uses, or withdraw consent where processing relies on it. Contact us using the details below. We may ask for information reasonably needed to verify the request. Some records may need to be retained for legal or other permitted reasons.

If you have a privacy concern, please contact us. You may also have the right to raise a complaint with the data protection authority responsible for your location.

9. Security and external links

We take reasonable organisational and technical measures appropriate to the information handled. No internet transmission or storage method can be guaranteed completely secure. Other websites linked from this site have their own privacy practices; please review their notices before providing information.

10. Policy updates

We may update this policy to reflect changes in website functions, business practices or applicable requirements. The date above identifies the latest version published on this page.